Agent workflows & process redesign
Connect knowledge, AI-assisted tasks and human decisions in a usable workflow.
What we help you do
- 01
Define tasks, evidence sources, exception paths and the points that need human approval.
- 02
Configure a scoped AKE application and the integrations required for the agreed workflow.
- 03
Evaluate the system on representative cases, including difficult and incomplete inputs.
What the engagement can produce
- Workflow specification and an agreed responsibility model.
- Tested prototype or implementation within the contracted scope.
- Evaluation results, operating instructions and an exception-handling plan.
How it works
Design the workflow and define success with its users.
Build and test a limited version using authorised information.
Review results, refine the controls and decide whether to extend into production.
Your questions, answered.
Can an agent take action automatically?
Permissions and approval steps depend on the task. A proposal should distinguish draft recommendations from actions that have been authorised.
How do we judge quality?
Agree task-specific criteria such as accuracy, completeness, rework, exception rates and time saved, then compare with the baseline.
Make it relevant to you.
Tell us your objective, the people involved and your timing. We will help identify the right next conversation.